DESCRIPTION
The module is an interactive opportunity to learn the fundamentals of electronic communications in a business setting. These skills can be applied to daily business communications, including work papers, email, and social media.
LEARNING OBJECTIVES
- List challenges to effective communication and expectations between team members.
- Identify ways to improve communications to make them clear, conversational, and simple.
- (Optional) Describe a 3-step model for writing business communications such as letters, memos, and emails.
- (Optional) Describe a prewriting plan before drafting a business communication including the three types of revisions to be completed for business writing communications.
- (Optional) List four strategies to manage social media in a professional setting.
