To foster successful personal or professional relationships, we must focus on the quality and effectiveness of our communication. Yet, despite our best intentions, misunderstandings often arise. These missteps usually stem not from a lack of effort but from differences in how people express themselves and interpret others. Not only that, how we perceive information and how people interact with us can also be influenced by current life situations and a lifetime of building patterns.

Have you led a training session that felt quiet or disengaged? Perhaps one where conversation was dominated by a few voices? There is a reason for that! In this blog post we’ll talk about how introverts may respond to training environments differently from extroverts and how an instructor can accommodate this personality style to ensure full engagement and optimal learning outcomes for their class.

Even if your role does not include direct sales, networking and business development skills are essential tools in every public accountant’s and advisor’s professional toolkit. While technical expertise is crucial, the ability to build relationships and develop business with existing and potential clients can truly accelerate your career as well as round out your skillset.