Insights

Have you led a training session that felt quiet or disengaged? Perhaps one where conversation was dominated by a few voices? There is a reason for that! In this blog post we’ll talk about how introverts may respond to training environments differently from extroverts and how an instructor can accommodate this personality style to ensure full engagement and optimal learning outcomes for their class.

Even if your role does not include direct sales, networking and business development skills are essential tools in every public accountant’s and advisor’s professional toolkit. While technical expertise is crucial, the ability to build relationships and develop business with existing and potential clients can truly accelerate your career as well as round out your skillset.

The path to success is not paved with mere talent or hard work alone; cultivating essential relationships and skills are what set you apart. To delve into this concept, Esther Shelton and Sean Bilodeau shed light on how trust, active listening, and networking play a pivotal role in your work and why they are essential for your career.

At 20-20, we often hear that accounting training is better when it is in-person. Networking opportunities and working through problems/issues with your group are common reasons many learners prefer in-person classes. However, don’t be fooled - you can do this virtually as well!

In this blog post, we will explore some reasons you should be measuring ROI for learning programs, delve into various models for evaluation, discuss challenges that make this analysis difficult, and identify cutting-edge software tools that can assist accounting firms in quantifying the impact of their training programs.

Both enrolled agents and certified public accountants are qualified tax professionals. How one achieves and maintains these credentials can differ from state to state. One of the most important distinctions is what qualifies as “continuing education” to maintain one’s status as an enrolled agent vs CPA.