Feedback is a two-way skill, but most people only ever train for one side of it. Feedback from Both Sides: The Skills of Giving and Receiving Feedback flips that script. This course helps you not just deliver feedback that lands, but how to actually hear it, process it, and use it to grow. You’ll learn a practical four-step feedback model that works for positive, constructive, and developmental comments alike, build the self-awareness that lets you receive feedback without getting defensive, and explore feedforward to shape what comes next. Through discussion, hands-on practice, and real scenarios, you’ll leave equipped to handle feedback like it’s simply part of doing good work.