ABOUT THIS COURSE
Experienced Manager Program (EMP) is designed for individuals who have one or more years of experience in the manager role in client services. This two-day program will explore the skills necessary for seasoned managers to develop into future leaders of the organization. The EMP provides a deep dive into the topics relating to leading teams, crucial conversations, and business development. Participants will have an opportunity to explore and build upon their strengths and to identify strategies to work through challenges.
COURSE OUTLINE
COURSE INFORMATION
| Delivery Methods | Fields of Study |
|---|---|
|
Group Live Group Internet |
Communication & Marketing (3.5) Personal Development (10.5) |
| CPE Credits | Prerequisites |
| 14 Credits | 5+ Years of Professional Experience and 1+ Year(s) Management Experience |
| Level | Advance Preparation |
| Advanced | None |
LEARNING OBJECTIVES
- Describe strategic activities to grow a professional network, including key people within your firm, and existing and potential clients.
- Analyze and practice best approaches to tackle difficult conversations with clients and team members.
- Demonstrate leadership skills by identifying and recognizing biases, building trust within your team, listing strategies to motivate the individuals on your engagement teams and prioritizing the professional development of staff.
